As we head into a new week, I wanted to share with you a simple work philosophy that I try to personify daily.
The Four H’s:
Honor your client. Listen emphatically in an effort to learn and when it comes time to speak, do so only to provide value, based on what you’ve learned.
Be honest with your client. Honesty may not always be popular or easy but without it, there will be no trust and no long-term relationship.
Be humble about your work. Surely, somewhere in the world, someone else has discovered a better, faster, cheaper way. Self-praise has no place on a successful team.
Share humor in all situations. The joy of levity can be transformative. It is as powerful a tool as any and it should be used often.
